RETURN POLICY

RETURN POLICY

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We will accept any unwashed/unworn/undamaged merchandise items for return within 30 days of shipment for domestic orders and within 60 days of shipment for orders outside of the United States. For orders placed between November 1st and December 23rd, the 30-and-60-day return windows will begin on December 25th rather than the date of shipment to allow for holiday returns. An item is considered damaged if pet hair, smoke, personal fragrance products, or other household odors are detectable.

StonedEvaders.com and Orchid Bee Writing & Consulting LLC will not accept for return any packaged non-wearables including CDs, DVDs, or videos once opened. There are no returns for digital downloads, undergarments, and swimwear; all sales are final. All returns are evaluated and provided at the discretion of StonedEvaders.com and Orchid Bee Writing & Consulting LLC.

Shipping and Handling charges are non-refundable except in the case of a manufacturer's defect. All refunds will be credited to the original payment source. Postage for returns is the customer's responsibility. We cannot issue refunds for merchandise not received by our returns department. We recommend that you use a traceable ship method to ensure successful delivery.

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For Returns: Please contact us at returns@stonedevaders.com and our support staff will address them directly.

We typically process returns within 30 business days, however processing times may be subject to delays while our personnel are taking precautionary measures in the unboxing and handling of all shipments received at our facilities during the COVID-19 outbreak. Processing times may also be extended during and following major releases, sales, and the holiday season. We appreciate your patience and understanding. Return windows will be adjusted accordingly. If you have any concerns about a return that you’ve sent us, please contact us at returns@stonedevaders.com and our support staff will address them directly.